Frequently Asked Questions
We currently ship to anywhere in the United States.
Luxe & Bloom gifts ship within 1-2 business days. If you choose expedited shipping, we will ship as soon as possible.
It is very important to us that your gifts arrive on time. However, once we drop your order off at UPS, it is out of our control, and we are not responsible for courier delays.
*Please keep in mind when choosing expedited shipping, that the courier means business days. Weekend delivery is not available, even if it is listed at checkout. Orders placed on Saturday & Sunday will ship on Monday.
You can include your message in the box next to the Add To Cart button if you are purchasing a curated gift box.
If you are building your own gift, you can add the message right after you choose your card before adding everything to your cart.
We're happy to do either! Most of our gifts are shipped directly to the recipient, so it arrives ready to delight with no work on your end. If you'd rather hand-deliver the moment yourself, just enter your own address at checkout and we'll ship it straight to you instead.
Never. We don’t include receipts or pricing inside our boxes—your gift will arrive beautifully packaged and ready to delight.
Absolutely! (as long as it will fit) Add both the curated gift box, and the gift item to your cart & we will make sure that it gets included in your gift.
If you are unsure whether or not it will fit, you can always reach out to us via our chat box in the bottom right hand corner of the screen, or email us at hello@luxeandbloom.com.
Yes we do! We would love to work with you to design the perfect gift for your needs! Just email us at hello@luxeandbloom.com to get started!
The free shipping promo is good on any order going to the same address. Orders going to multiple addresses will need to pay regular shipping rates. (Excludes corporate orders)
Yes, we ship chocolate year-round and pack all chocolate items with cold packs to help keep them fresh in transit. However, once a package leaves our hands, we can't control temperatures during shipping, and ordering chocolate items is done at your own risk, especially during the warmer months.
We recommend selecting 2-day shipping for any order containing chocolate to minimize transit time and reduce the risk of melting.
Because melting is outside of our control once a package ships, Luxe & Bloom cannot guarantee the quality of chocolate upon delivery and is unable to issue refunds or replacements for melting, even when cold packs are used.
We take great care to make sure that your gift arrives looking great, but if it arrives damaged due to shipping, please contact us right away at hello@luxeandbloom.com. We’ll make it right.
Ready To Gift Gorgeously?
If we can answer any further questions, please use the chat feature in the bottom right hand corner and we would be happy to assist you!
