Where do you ship?
We currently ship to anywhere in the United States.
How long will it take my gift to ship?
Luxe & Bloom gifts ship within 1-2 business days. If you choose expedited shipping, we will ship as soon as possible.
It is very important to us that your gifts arrive on time. However, once we drop your order off at UPS, it is out of our control, and we are not responsible for courier delays.
*Please keep in mind when choosing expedited shipping, that the courier means business days. Weekend delivery is not available, even if it is listed at checkout. Orders placed on Saturday & Sunday will ship on Monday.
Where do I include what I want hand-written in my card?
You can include your message in the box at the top right of this page before you add your curated gift box to your cart. If you are building your own gift, you can add the message to whichever card you choose in our "Cards" section before adding it to your cart.
Will the recipient see the price?
Never. We don’t include receipts or pricing inside our boxes—your gift will arrive beautifully packaged and ready to delight.
Can I send this directly to someone else?
Absolutely. Most of our customers ship their gift boxes straight to the recipient. Just enter their address as the shipping address at checkout—we'll take care of the rest.
Can I add a gift item to a pre-curated gift box?
Absolutely! (as long as it will fit) Add both the curated gift box, and the gift item to your cart & we will make sure that it gets included in your gift.
If you are unsure whether or not it will fit, you can always reach out to us via our chat box in the bottom right hand corner of the screen, or email us at hello@luxeandbloom.com.
Do you do corporate/ client gifts?
Yes we do! We would love to work with you to design the perfect gift for your needs! Just email us at hello@luxeandbloom.com to get started!
Is the Free Shipping over $125 good on any order?
The free shipping promo is good on any order going to the same address. Orders going to multiple addresses will need to pay regular shipping rates. (Excludes corporate orders)
What if something arrives damaged or I have a problem with my order?
We take great care to make sure that your gift arrives looking great, but if it arrives damaged due to shipping, please contact us right away at hello@luxeandbloom.com. We’ll make it right.